Return & Refund Policy
Levoricq, we aim to provide a clear and transparent return process for our customers in the United States.
Return Eligibility
You may request a return within 30 days from the date your order is delivered.
To be eligible for a return:
The item must be unused and in its original condition
The item must be returned in its original packaging
All included accessories, tags, and documents must be included
This policy applies to orders delivered within the United States.
Change of Mind
If you wish to return an item due to personal reasons (such as ordering the wrong item or no longer wanting it), you will be responsible for the return shipping cost.
Original shipping fees (if any) are non-refundable
We do not charge any restocking fees
How to Initiate a Return
Return Costs
Defective or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, return shipping will be covered by Levoricq.
Contact Us
Email us at support@levoricq.com with your order number and reason for return
Return Authorization
Our team will review your request and provide return instructions
Send the Item
Package the item securely and send it to the return address provided
Refund Process
Once your return is received:
The item will be inspected to confirm eligibility
If approved, the refund will be processed within 7 business days
It may take additional time for the refund to appear in your account depending on your
payment provider
Refunds will be issued to the original payment method
Exchanges
We currently support exchanges for eligible items.
Please contact our support team to request an exchange and receive further instructions.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.
These items will be clearly identified on the product page if applicable.
Return Address
618 Ellington Dr SW Albuquerque, NM 87105 United States
Contact Information
Store Name: Levoricq
Address: 618 Ellington Dr SW Albuquerque, NM 87105 United States
Email: support@levoricq.com
Phone: +1 415-349-6684
Customer Support Hours
Monday to Friday: 9:00 AM – 5:00 PM (EST)
We aim to respond within 24 hours on business days.
Messages received outside business hours will be handled on the next business day.
This return and refund policy applies to purchases made through the Levoricq website.